GrimmSpeed 06-11 Subaru Impreza WRX/STi License Plate Delete Plates

You looking to find the "GrimmSpeed 06-11 Subaru Impreza WRX/STi License Plate Delete Plates" Good news! You can purchase GrimmSpeed 06-11 Subaru Impreza WRX/STi License Plate Delete Plates with secure price and compare to view update price on this product. And deals on this product is available only for limited time.

Price: $45.99 $43.99   

Product Description

GrimmSpeed 06-11 Subaru Impreza WRX/STi License Plate Delete Plates

GrimmSpeed 06-11 Subaru Impreza WRX/STi License Plate Delete Plates Review

Yes, yes I know. Two stars. Seems harsh when the other two reviews are 4 and 5 stars. Here's the deal:

The plate delete is only valuable to you Subaru owners if and only if you have holes from your license plates already drilled in! Let me give some background with that... I just had a brand new bumper from Subaru put on, and as you 06+ Impreza owners know, we have two holes stamped through our bumpers (I suppose those holes are made to accommodate Japanese plates).
Anyways, I requested that they not drill holes in the bumper to mount my US license plate because I had other intentions (such as using this plate delete to cover up those existing holes and not have to drill more).

My product arrived in five days I believe, which wasn't terribly long but longer than I'm used to with Amazon (usually I get my items in two days). This plate delete does not utilize the factory-made holes in our Subaru bumpers. It requires you to either A) use the holes from where your plate was drilled in or B) if you have a new bumper like me you have to drill holes anyways to use it. That is why I would give this product a 3 star review. Sure you cover up where the license plate should go, but what's the point if you have four holes in your bumper? The reason I got it is so I wouldn't have to drill and have a bumper that looked as it does from the factory.

Now, the reason I am giving a two star review is because of TRU Motorsports themselves. I have not even opened the product they sent to me. When I received the plate delete, I simply held up the plate delete (in the bag it came in with no cuts or any opening of any sort) to my bumper. When I saw it didn't work with what I had in mind, I simply put it back in the box, and ordered the Perrin license plate delete instead. Afterwards, I went to "My Orders", and went to file a return. As an Amazon Prime member I thought this would be straight forward and I would just pack it up and bring it to the UPS store. No, it isn't. I had to request a return (which I wasn't familiar with). Basically I sent two e-mails to TRU Motorsports saying A) I intended to return the product because it did not utilize the factory holes and B) everything was in the same condition I received it in. No openings at all.

I waited for my response and got two e-mails. They said to return it but that there is a 25% restocking fee. My question is: What for? There's no reason to charge me over 10 dollars to take back a product that doesn't do what I thought it would. It isn't open. It isn't damaged. I even have the packing peanuts that came in the box (which was far too big for such a small item). So now I have spent $46 dollars on this product, and I will have to spend at least $11.50 just to get that back. That does not include the packaging and fees to send it, mind you.

This is a terrible example of customer service. Where does it say anywhere that it will be a 25% restocking fee? Why is there any fee for them to accept a brand new, unopened item back? Why did it take twice as long to get here compared to every other Amazon vendor I've used?

My advice?
A) Don't get this plate delete if you have a brand new bumper. I'd recommend the Perrin Motorsports plate delete instead.
B) If you do buy from TRU Motorsports, make sure you have EXACTLY what you want and be 100% sure that you won't want to return it. I have the GrimmSpeed Locator from them and have the Perrin plate delete on the way. If I want to return those two items for some reason as well, it is going to cost me $31.75 (not including shipping fees for USPS, UPS, or FedEx), just in their restocking fee. This is not customer service. This is a business gouging you for every penny they can get for no good reason.

Buy from any other vendor on Amazon, or direct from manufacturer if you want to avoid this mess that I'm in. If you know 100% that you will be in love with what you receive, than its not ridiculous to do business with TRU Motorsports.

If my customer service experience improves with these people, I will adjust the review accordingly, but I felt like I should warn any potential customers of the consequences if they aren't in love with merchandise from this business.

Most of the consumer Reviews tell that the "GrimmSpeed 06-11 Subaru Impreza WRX/STi License Plate Delete Plates" are high quality item. You can read each testimony from consumers to find out cons and pros from GrimmSpeed 06-11 Subaru Impreza WRX/STi License Plate Delete Plates ...